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Frequently Asked Questions
What is ArdorU?
A small orange envelope with a big purpose.
What occasions are ArdorU cards suitable for?
Where does the name ArdorU come from?
Ordering & Customization
Can I use my own handwriting style?
Not sure what to write?
What if I want to write it myself?
How do I collect someone’s address?
Where can I buy a handwritten birthday card online?
Can I return or exchange a card?
Payment & Delivery
What are my payment options?
What if my payment doesn’t go through?
How long does delivery take?
Can I track my order?
What if my card doesn’t arrive?
Do you ship internationally?
Your Account & Features
How do I add my contacts to ArdorU?
What is the ArdorU Memory Box™?
How does ArdorU’s scheduling feature work?
How is my data protected?
Membership & Rewards
What is the Orange Hearts Club?
How do I join?
How do I earn hearts?
How do I redeem rewards?
Can I buy card bundles?
Anything else I should know?
Sustainability
Are ArdorU cards and envelopes sustainable?
Support
How can I contact ArdorU?
What if I have trouble logging in?
Any other Questions?
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